Shipping policy

Last Updated: June 2026

Welcome to TrandingJewellery.com. We are committed to providing a seamless shopping experience and ensuring that your Jewelry and Watch products are delivered safely and efficiently. This Shipping Policy outlines the terms and conditions regarding the processing, shipping, and delivery of orders placed through our website.

By placing an order with TrandingJewellery.com, you agree to the terms outlined in this Shipping Policy.

1. Company Information

Business Name: TrandingJewellery.com

Category: Jewelry and Watch

GST Number: 19FZBPB1798F1Z9

Email: trandingjewellery@gmail.com

Phone: 8927590503

Address: Tufanganj, Natabari, Cooch Behar, West Bengal – 736156, India

2. Order Processing Time

All orders are processed after successful payment verification and order confirmation.

Standard Processing Time

  • Orders are typically processed within 1–3 business days.

  • Processing does not include weekends or public holidays.

  • Orders placed after business hours may be processed on the next working day.

During peak seasons, festivals, promotional events, or high-order-volume periods, processing times may be slightly extended.

Customers will receive an order confirmation email after successfully placing an order.

3. Shipping Coverage

TrandingJewellery.com currently ships to most locations across India.

We continuously work with reliable logistics partners to expand our service coverage and improve delivery efficiency.

At present, we do not guarantee international shipping unless specifically mentioned on our website.

4. Delivery Time

Estimated delivery times depend on the customer's location and courier partner availability.

Estimated Delivery Schedule

Metro Cities

  • 3–7 Business Days

Tier 2 and Tier 3 Cities

  • 4–10 Business Days

Remote Areas

  • 5–14 Business Days

Please note that delivery timelines are estimates and not guaranteed delivery dates.

Actual delivery may vary due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Government restrictions

  • Transportation disruptions

  • Courier delays

  • Unexpected operational issues

5. Shipping Charges

Shipping charges may vary based on:

  • Product weight

  • Order value

  • Delivery location

  • Ongoing promotional offers

Any applicable shipping fees will be displayed during checkout before payment is completed.

From time to time, TrandingJewellery.com may offer:

  • Free Shipping Promotions

  • Special Festival Shipping Offers

  • Limited-Time Shipping Discounts

These offers are subject to specific terms and conditions.

6. Order Tracking

Once your order is shipped, a tracking number and shipment details will be provided through email, SMS, or other available communication methods.

Customers can use the tracking information to monitor the progress of their shipment in real time.

Tracking updates depend on the courier service and may occasionally experience delays.

7. Multiple Shipments

Orders containing multiple products may be shipped separately depending on:

  • Product availability

  • Warehouse location

  • Packaging requirements

  • Courier logistics

In such cases, customers may receive multiple tracking numbers.

No additional shipping charges will apply unless clearly communicated during checkout.

8. Packaging Standards

We take special care while packaging Jewelry and Watch products to ensure they arrive safely and securely.

Our packaging process includes:

  • Protective wrapping

  • Secure product boxes

  • Tamper-resistant packaging

  • Quality inspection before dispatch

Each order is checked carefully before shipment to maintain quality standards.

9. Delivery Attempts

Courier partners generally make multiple delivery attempts before returning a package.

Customers are requested to:

  • Provide accurate address details

  • Ensure someone is available to receive the package

  • Keep mobile phones reachable for courier communication

Failure to receive the package after repeated delivery attempts may result in the shipment being returned.

Additional shipping charges may apply for re-shipping returned orders.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

This includes:

  • Full name

  • Complete address

  • Pin code

  • Mobile number

  • Email address

TrandingJewellery.com is not responsible for delays or failed deliveries caused by incorrect or incomplete information submitted by customers.

If an error is discovered after placing an order, customers should contact us immediately.

11. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, certain circumstances may cause delays beyond our control.

Possible reasons include:

  • Extreme weather conditions

  • Transportation disruptions

  • Government regulations

  • Public holidays

  • Technical issues

  • High seasonal demand

In such cases, customers are encouraged to contact our support team for assistance.

We appreciate your patience and understanding during unforeseen delays.

12. Damaged Packages

If you receive a package that appears visibly damaged:

  1. Inspect the package before accepting delivery.

  2. Take photographs of the package and product.

  3. Contact us within 48 hours of delivery.

Providing photographic evidence helps us investigate the issue with the courier partner and resolve concerns more efficiently.

13. Lost Shipments

If your shipment appears lost or tracking information has not updated for an extended period:

  • Contact our support team immediately.

  • We will coordinate with the shipping carrier.

  • An investigation may take several business days.

Appropriate action will be taken once the investigation is completed.

14. Refused Deliveries

If a customer refuses delivery without a valid reason:

  • Shipping charges may not be refundable.

  • Additional costs incurred by the return shipment may be deducted from any eligible refund.

Customers are encouraged to contact us before refusing any shipment.

15. Address Changes After Dispatch

Once an order has been shipped, address modifications may not be possible.

If customers need to update delivery details, they should contact us immediately after placing the order.

We will attempt to assist whenever possible, but changes cannot be guaranteed after dispatch.

16. Risk and Ownership

Ownership and responsibility for products transfer to the customer upon successful delivery.

Customers should ensure that packages are received at a secure location.

TrandingJewellery.com is not responsible for packages lost, stolen, or damaged after confirmed delivery.

17. Force Majeure

We shall not be held liable for shipping delays or delivery failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Floods

  • Earthquakes

  • Fires

  • Strikes

  • War

  • Government actions

  • Epidemics

  • Transportation interruptions

Such events may affect shipping timelines and delivery commitments.

18. Customer Support

If you have questions regarding shipping, delivery status, or shipment tracking, please contact us:

TrandingJewellery.com

Email: trandingjewellery@gmail.com

Phone: 8927590503

Address: Tufanganj, Natabari, Cooch Behar, West Bengal – 736156, India

GST Number: 19FZBPB1798F1Z9

19. Policy Updates

TrandingJewellery.com reserves the right to update, modify, or revise this Shipping Policy at any time without prior notice.

Customers are encouraged to review this page periodically to stay informed about our current shipping practices.

By placing an order on TrandingJewellery.com, you acknowledge that you have read, understood, and agreed to this Shipping Policy.